How long will my order take to ship?
Current creation times for HANDMADE Press on Nails are 4+ weeks.
Please note that this turnaround is for the creation/processing time, NOT how long it'll take for delivery. How fast you receive your order once we have shipped it out depends on the shipping type you select at checkout:
First Class: 3-5 Business Days
Priority: 1-3 Business Days
Priority Express: 1 Business Day
Canada: 7-10 Business Days
Global/Everywhere Else (including Military APO): 7-21 Business Days
Again, due to our high order volume, current creation time for handmade sets is around is 4+ weeks. THIS IS JUST AN ESTIMATE. Turn around times are subject to change, and we do not guarantee that your order will be shipped within this time frame. They may be shipped sooner but can certainly take longer - this is related to the number of nail sets ordered, as bigger orders take longer to complete. Please keep in mind that all nail sets are made to order and created in in the order they were received. All OG nail sets are handmade solely by me, Samantha!
Nail Decals + Other Extras:
Our decals and other nail accessory items in our shop ship in 3-5 business days!
* Please note that if you purchased a made to order set along with nail decals or another ready to ship item your order will NOT be shipped within the 3-5 business days, everything will be shipped together when it is ready. If you'd like to pay a separate shipping fee to recieve your other item(s) faster than your handmade set, just send me an email and I'll invoice you the shipping fee. To avoid this though, we suggest ordering separately so you can recieve your other items quickly!
If you have any questions, please refer to our FAQ or send us a message.
How do I know my size?
The easiest and most accurate way to size yourself is to order a Sizing Kit here. You can also measure your nails using our guide down below!
What do I get with my order?
•1 set of 10 Press on Nails (20 nails for full sets)
•Detailed instructions for application and removal
•Full Nail Kit: cuticle pusher, prep wipes, mini nail file/buffer, 2 gram nail glue and a sheet of 24 nail tabs.
Do you accept cancellations or returns?
We gladly accept cancellations within 24 hours of purchase.
After the 24 hours you are agreeing to wait for your item to be made and no refunds will be issued.
Due to the handmade nature of our products, all sales are final (except in the case of products delivered in defective or damaged state. This rarely happens, but if so, please email firstname.lastname@example.org and include 1 or more images of the item(s).
How do I apply my nails?
A detailed guide for application & removal + a full nail kit are included with every order. Our nail application is super-simple, and can be done in less than 3 minutes!
Do you ship internationally?
We ship EVERYWHERE
How long will my nails stay on? Are the nails strong?
Nail tabs will give you 1-2 days of wear, and nail glue will last 1-3 weeks. Our nail sets can be re-used, and with proper care they will last you through many applications.
Our nails are strong and made with at least 5 coats of gel polish. Most designs have a coat of hard gel which makes the nails strong but still natural and flexible. If you’d like them to be even stronger, we have an acrylic underlay option, which replaces the hard gel layer with clear acrylic for a super-strong base.
Do you offer custom designs or customizations on existing sets?
Yes -If you have an idea for a nail set, a picture that you want recreated, etc. I am easily reachable through direct message or email.
We can always accommodate tweaks made to an existing set (different color, matte topcoat, different rhinestone placement, shorter length, etc) Every set is handmade, so contact me within 24 hours of purchasing if you would like any changes made!
What happens if I order the wrong size?
All our nails are handmade with love and hours of hard work, so unfortunately we cannot be responsible if the wrong size is ordered. We have a sizing guide with measurement instructions in our FAQ and in every listing and sizing kits available to safeguard against this!
Do you work with influencers?
Absolutely! Feel free to contact us about promotional discounts! Keep in mind that I do not offer free handmade product and discounts relate to number of followers and engagement.
I entered the wrong address/my order was misdelivered! What happens now?
We ship all orders to the exact address entered, so please take care to make sure there are no typos or extra/missing numbers. Remember to include your apartment number if you have one!
OG Nails is not financially responsible for incorrect addresses, typos, postal worker errors, etc. Customers must pay to reship items that have bounced back to us. If your order is returned to us by USPS for any reason, we will contact you asking for another address to ship to.
We then link you to a custom listing with shipping fees. In general, reshipping an order is less than $3.
If you enter the wrong address or think you have made a typo, don't be afraid to notify me immediately so I can catch it before your shipping label is printed!
***Please note that slight variations in color may occur. We try to photograph our items as true-to-color as possible, but due to the way different monitors and phone screens display color please understand that they may differ slightly. Each product is custom made by hand and CANNOT be returned. By purchasing our items, you need to be sure that slight variations in color between the online representation and the actual colors may vary slightly.***
We accept order cancellations within 24 hours of placing your order. After the 24 hours you are agreeing to wait for your item to be made and no refunds will be issued. You'll receive tracking information once your order is ready to ship.
SIZING AND SHAPES